PRIVACY STATEMENT
HiDesigned GCV values your privacy as much as you do. Therefore, we make every effort to treat your personal information that you provide to us confidentially and in accordance with the European legislation regarding General Data Protection Regulation (GDPR).
Scope and Acceptance of this Privacy Policy
This Privacy Policy concerns the (online) collection and storage of data for and by HiDesigned GCV (hidesigned.com and/or hidesigned.be). It specifically addresses the types of information we collect from you while you use our website 'hidesigned.com/hidesigned.be' or the services and/or programs offered (both paid and free), and how we use and process that information. By using the website 'hidesigned.com/hidesigned.be', you accept that HiDesigned GCV records this data to make your experience more customer-friendly. Below, we explain how we handle information from visitors, customers, when someone fills in their details on these websites, etc.
Processing of Personal Data
We do not collect or use information for purposes other than those described in this Privacy Policy unless we have obtained your explicit consent beforehand. This consent can be demonstrated by asking us a question via email or other means. Only if you have expressly given consent will we use your email address, first name, and last name to potentially send newsletters containing free valuable and enriching information and inspiration. In this Privacy Policy, we share how your data or information shared with us is used. This Privacy Policy applies to the use of the information you share with us: online when you visit the website belonging to HiDesigned GCV, namely: www.hidesigned.com and/or www.hidesigned.be; offline when you share information with us, for example, when you provide us with your first name, last name, and email address at an event because you want to receive our newsletter or information. By visiting our website, you agree to this Privacy Policy and the Terms and Conditions applicable to our website. Also, when you share offline data with us, you agree to this Privacy Policy.
What information do we collect?
On our website, we collect and/or receive two types of information:
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Personal data actively provided by you When you send a question via the contact form on our website, we ask you to share your data with us, such as your first name, last name, and email address. You can always visit our website anonymously because we do not collect personal information when you visit the website unless you voluntarily share it with us via the contact form. We use an email system for processing these forms. This means that this email system also receives your data. They are, of course, also bound by European Privacy legislation (GDPR) and will treat your data accordingly. When you use our services and you (upon request) would like an invoice, we ask for your first name, last name, email address, company name, street address, and VAT number. We ask for your street address to properly prepare your invoice and to be able to send any physical products if necessary.
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Data automatically transmitted to us for technical reasons In addition, when you visit our website, some technical data is automatically transmitted from your computer and equipment to our computer, such as the IP address, operating system, and internet browser used. This data is used for analyses of website visits and click behavior on the website (also see the section on Google Analytics below). HiDesigned GCV uses this information to improve the functioning of the website. This data is anonymized as much as possible. Google Analytics HiDesigned GCV uses Google Analytics to track how users use the website in order to make the operation of our website more user-friendly. The information obtained, including your computer's address (IP address), is transferred to and stored by Google on servers in the United States. Please read Google's privacy policy for more information, where you will also find Google Analytics' privacy policy. Google uses this information to track how our website is used and to provide reports about the website to HiDesigned GCV. Google may pass this information on to third parties if Google is legally required to do so, or if these third parties process the information on Google's behalf. HiDesigned GCV has no control over this. HiDesigned GCV has not given Google permission to use the Analytics information obtained via the website 'hidesigned.com/hidesigned.be' for other Google services. What are the consequences if you do not provide us with your information? If we cannot use your data, you cannot use the service that keeps you informed of developments, news, and offers, you cannot purchase services (both paid and free), you cannot access additional content (both paid and free) of certain programs, you cannot fill out a form, you cannot comment on blog/vlog posts, and you cannot access additional material (both paid and free). How do we use your data? The information collected from you may be used for the following purposes: to personalize your experience, to improve our website, to improve customer service, to conduct (payment) transactions, to send emails, to grant access to purchased services and/or programs, to grant access to additional content (both paid and free) of a specific program or service. We email you to deliver the services you have purchased, such as the booking link(s) with accompanying confirmation and reminder emails for scheduling and efficient conduct of your individual session(s) in our agenda, the (possible) invoice, and updates. After you have purchased a product or service from us, we may also send you a newsletter with free valuable and enriching updates, information & inspiration. We email you (if you have not purchased a service or program) only if you have explicitly given consent via the form on our website. We use your data to provide you with (possible) support and information about services and programs you have purchased. We may also email you to ask for feedback on our services and programs.
How do we protect your data?
We use a number of security measures to protect your data. For example, we work with the secure server of the hosting company we collaborate with, and your data is stored in a secure database. On our website, the data you share with us is sent to us via a secure connection (SSL), so all sensitive information is transmitted via Secure Socket Layer (SSL) technology. We use the necessary certificates to protect your stored data. And your payment information and payments are securely processed by reliable parties. We would like to point out that all these involved parties are also bound by European Privacy legislation (GDPR), and they will treat your data accordingly.
How long do we keep your information?
Your data is stored as long as you remain subscribed to our main mailing list and have not unsubscribed or as long as you have an ongoing service (both paid and free). Invoicing (and accounting) data: by law, we are required to keep invoices for 10 years. This means that your invoicing (and accounting) data will also remain stored in the systems we use during that period. Viewing and modifying the information you have shared If you have signed up on our website, we email you to ensure that you can receive what we promised you. We use an email system for this. This means that this email system also receives your data. We process this data for you as long as you are on our mailing list and have not unsubscribed. This email system used for this purpose is, of course, also bound by European Privacy legislation (GDPR), and they will treat your data accordingly. You can view, modify, or delete your stored data at any time. You can do this in the following ways. Viewing and modifying data You can request and have the data you have provided to us retrieved and modified by sending an email to: hi@hidesigned.com. Deleting data You can easily unsubscribe yourself by sending an email to hi@hidesigned.com. Once you have unsubscribed and no longer have any paid services running, your data will be completely deleted within 1 month. You cannot unsubscribe from communication and emails necessary to complete your purchase process, otherwise, we cannot provide (part of) the services to you, which would be a shame.
Payment and booking data: you can view, modify, or delete your payment and booking data by sending an email to: hi@hidesigned.com stating your wishes. You will then receive an overview of the data stored for you, where either your data will be modified, or your data will be deleted, depending on your request sent by email. Invoicing (and accounting) data: by law, we are required to keep invoices for 10 years. This means that your invoicing (and accounting) data will also remain stored in the systems we use during that period.
Do we share your information with third parties?
We do not sell, trade, give, share, or in any way disclose your personal information unless it is necessary in exceptional situations to comply with a legal obligation (e.g. judicial investigation). There are third parties involved in HiDesigned GCV who support us in making our website (hidesigned.com/hidesigned.be) operational, executing ordered services and/or programs (both paid and free), and the related administrative and financial matters surrounding HiDesigned GCV. These third parties are also bound by the new European Privacy law - General Data Protection Regulation (GDPR) and treat your data accordingly.
Do we use cookies?
A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. We may use cookies that are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We may use cookies that allow our systems to recognize your browser and store certain information. We may use cookies to help us remember and process your site visit and interaction so that we can give you a better experience on future visits, optimize our website, and store your preferences for future visits to our website. You can opt out of cookies by setting your internet browser to not store cookies anymore. You can also delete all previously stored information through your browser's settings. Be careful with information you share openly via social media We value your privacy, and there are places where we cannot influence protecting your privacy in any way, so we would like to remind you of this to make you aware. Be aware that any information you voluntarily and openly make available to third parties - such as comments on blogs, video channels, or our social media - may be heard, read, and collected by others outside of us. We are not liable or responsible for any improper use of this information by third parties.
Do you have a question, concern, or complaint about your privacy or about this Privacy Policy? For further information or if you have a question, concern, or complaint about your privacy or about this Privacy Policy, you can contact us at hi@hidesigned.com. You have the right to object to the processing of your personal data. You also have the right to withdraw the consent for processing your data that you have given us. If you want to do this, please send us an email at hi@hidesigned.com. If you have a complaint about the way we process your data, you can submit it to the Privacy Commission. Changes to this Privacy Policy
HiDesigned GCV reserves the right to adjust the content of this Privacy Policy. Any changes to our website may lead to changes in this Privacy Policy. We also keep this Privacy Policy up-to-date with developments in Privacy legislation. You will always find the most accurate version on this website. We therefore recommend that you regularly reread this Privacy Policy. Last updated: April 2024.